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Shipping
SHIPPING POLICY
HMKT ships via DPD and PostNL within the European Union and via PostNL for destinations outside the European Union and all non-European countries. If you prefer an alternative shipping method (such as DHL or UPS), please contact us for possible adjustments to the shipping costs.
Please note! All possible customs fees, import duties, and taxes outside the European Union will be paid by the customer.
All packages come with a track and trace code, which you will receive via email once your order has been shipped.
The transit time is only an estimation. Any delays in shipping caused by unforeseen circumstances are not within our liability. Therefore, we recommend keeping an eye on your track and trace, so we can take an immediate action in case of any issues.
The transit time for orders on backorder with a delivery time of 10-14 business days starts upon shipment.
LOSS OR DAMAGE
Lost packages should be reported to us as soon as possible so that we can contact the carrier and initiate an investigation.
All our products undergo a thorough inspection, are in excellent condition, and are securely packed with sufficient styrofoam support to withstand transportation. Any instances of product breakage due to transportation should be reported to us within 24 hours of receipt via [email protected], accompanied by supporting photos for assessment.
SHIPPING COSTS
Within the European Union (EU)
Please note! There can be a slight variation in the shipping costs depending on the VAT percentage of your country.
**Shipping costs for delivery to a pick-up point.
| Countries | Shipping costs | Transit time | Carrier |
| Austria | €16,95 | 4-5 working days | DPD / PostNL |
| Belgium | **€9,50 - €13 | 1-3 working days | DPD / PostNL |
| Bulgaria | €25 | 6-8 working days | *PostNL |
| Croatia | €25 | 5-7 working days | *PostNL |
| Cyprus | €25 | 7-10 working days | *PostNL |
| Czech Republic | €22 | 4-6 working days | DPD |
| Denmark | €16,95 | 4-6 working days | DPD |
| Estonia | €20 | 7-9 working days | *PostNL |
| Finland | €21 | 6-7 working days | *PostNL |
| France | €16,95 | 3-5 working days | PostNL / DPD |
| Germany | €13 | 2-4 working days | DPD |
| Greece | €25 | 7-10 working days | *PostNL |
| Hungary | €20 | 4-6 working days | *PostNL |
| Ireland | €24 | 6-7 working days | DPD |
| Italia | €17 | 5-7 working days | PostNL |
| Latvia | €20 | 6-8 working days | DPD |
| Lithuania | €20 | 6-9 working days | *PostNL |
| Luxembourg | €15 | 2-3 working days | DPD |
| Malta | €28 | 6-8 working days | *PostNL |
| The Netherlands | **€6,50 - €7,95 | 1-2 working days | DPD / PostNL |
| Poland | €22 | 5-6 working days | DPD |
| Portugal | €18 | 6-8 working days | PostNL |
| Romania | €25 | 6-9 working days | *PostNL |
| Slovenia | €25 | 6-7 working days | *PostNL / DPD |
| Slovakia | €23 | 4-6 working days | *PostNL / DPD |
| Spain | €16 | 5-7 working days | PostNL |
| Sweden | €20 | 4-6 working days | *PostNL / DPD |
Outside the European Union (EU)
*The shipping costs written here are excluding VAT.
| Countries | Shipping costs | Transit time | Carrier |
| Albania | €20 | 5-8 werkdagen | *PostNL |
| Andorra | €20 | 5-7 werkdagen | *PostNL |
| Armenia | €30 | 6-9 werkdagen | *PostNL |
| Azerbaijan | €30 | 7-11 werkdagen | *PostNL |
| Bosnia and Herzegovina | €20 | 5-7 werkdagen | *PostNL |
| Faroe Islands | €20 | 5-10 werkdagen | *PostNL |
| Georgia | €30 | 7-12 werkdagen | *PostNL |
| Gibraltar | €20 | 6-8 werkdagen | *PostNL |
| Iceland | €20 | 6-8 werkdagen | *PostNL |
| Kazakhstan | €30 | 8-11 werkdagen | *PostNL |
| Kyrgyzstan | €30 | 8-14 werkdagen | *PostNL |
| Kosovo | €20 | 6-11 werkdagen | *PostNL |
| Liechtenstein | €20 | 4-5 werkdagen | *PostNL |
| Macedonia | €20 | 6-9 werkdagen | *PostNL |
| Moldavia | €20 | 8-11 werkdagen | *PostNL |
| Montenegro | €20 | 6-9 werkdagen | *PostNL |
| Norway | €20 | 6-8 werkdagen | *PostNL |
| Russia | €30 | 18-20 werkdagen | *PostNL |
| San Marino | €20 | 5-7 werkdagen | *PostNL |
| Servia | €20 | 6-8 werkdagen | *PostNL |
| Switzerland | €20 | 3-5 werkdagen | *PostNL |
| Tajikistan | €30 | 6-12 werkdagen | *PostNL |
| Turkey | €27 | 6-9 werkdagen | *PostNL |
| Turkmenistan | €30 | 7-12 werkdagen | *PostNL |
| Ukrain | €20 | 12-14 werkdagen | *PostNL |
| United Kingdom | €18 | 4-6 werkdagen | *PostNL |
| Uzbekistan | €30 | 8-14 werkdagen | *PostNL |
All Non-European countries worldwide:
- 0-2 kg is €32 excluding VAT at checkout.
- 2-5 kg is €55 excluding VAT at checkout.
- If you order multiple products and the weight exceeds 5 kg then we will contact you for possible adjustments with the shipping costs.
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